Wednesday, January 12, 2011

Leah: The Kind Weight Watcher's first official retraction...

Remember how excited I was about Curves zumba? Remember this stellar review?

I take it back. I take it all back!

I just wish that I was already a lawyer so that I could really do something about this, but here is the injustice that I was faced with yesterday:

They are charging for zumba!!!! $2.00 per session. This wouldn't be a big deal (Oh, I'd still be furious, but it wouldn't be quite the upset that it is) if Zumba took place in a seperate room. But no, Zumba takes place in the only room, right around the equipment that is for PAYING members to use during all hours of business...

Now, if a PAYING MEMBER wants to do the workout that was PAID FOR at 5:30pm on Tuesdays or Thursdays, they will have to PAY an additional $2.00???!!! I'm sorry, but I PAY $35.00 a month to have unlimited access to Curves.

I want to see my contract. I should not have to pay anything about my $35.00 monthly fee to use the facility at any time it's open.

It's ridiculous. I am going to be writing to the corporate office about this, just as soon as I figure out how, and who exactly to complain to.

$35.00 a month is not chump change for me. No sir-ee, I budget around that number. When I joined Curves back in February 2010, I decided that it was worth giving up some fun things every month to get in shape with Mom. So for almost a year now, I have sacrificed movies and going out to eat for going to Curves.

And they have the nerve to charge me more, just because the only time that I can fit it into my schedule is right after work, which just happens to be when the now $2.00/session Zumba classes are?!

Not cool, Curves. Not cool.

And yes, I know that school starts for me tomorrow and that this will basically no longer apply to me since I will only be able to go to Curves on Fridays until Summer break... but it's the principle of the thing.


Priscilla aka MUJunkie88 said...

Oh wow that sucks! Yes complain cuz thats not fair! As it is you pay tons there and then to add an additional 2 bucks or WTH?? Not good!

Lisa said...

I agree with you. It is ridiculou to take away the opportunity of paying members to work out if they don't pay more. I am sure if enough people complain they will have to change that. But that is seriously bad customer service

c said...

That's ridiculous! I'd be upset too. I am sure other Curves members feel the same way you do. It probably wouldn't hurt to write a letter to corporate to express your dissatisfaction. What if that was the only hour you could workout?

Katy said...

Not cool at all. Several years ago, I actually read that the manager/CEO of Curves was actually a very conservative guy who was pretty anti-gay. I believe I read that from the Human Rights Campaign. Not that this has to do with them charging extra for Zumba, but that is the reason why I have never even considered Curves. Hopefully that has changed over the years...I am not sure. You shouldn't have to pay extra for Zumba.

Leah said...

Curves is anti-gay?! That's not cool. If I find that to be true, I'm definately not renewing my contract.